FAQ

BRINGING IN AUDIO FILES FOR MASTERING: (click here for tips re transferring files for mixing)

We would like to master your audio at the same bit and sample rate as your mix session.

So, for example, if you mixed at 24 bit, 96k, then we would like to have the files at that rate. Of course you can't make an audio CD of your mixes with this resolution so you will have to make a "Data" disc. An external drive with the material is also generally OK. Thumb drives are very common these days. You can also drop the files on our FTP site. Even when bringing in 16 bit, 44.1 k files, there are less chance of errors if you write to a data disc or put them on a hard drive.

We accept all the usual audio file types, SD2 split mono (multiple mono), AIFF, .WAV, Broadcast Wave and CD audio but bringing in 32 bit files will add time to your session! 32 bit files are propriety to Cubase and Sound Forge (and others) and will not load in as many workstations as the standard 24 bit file.

If you've being working in a 32 bit Cubase session, exporting a 32 bit file as a 24 bit file will not cause a loss of resolution unless your peaks go above zero. We can convert your 32 bit files to 24 bit for mastering but it adds time to the session. Also, don't use any compression schemes and don't even think about bringing mp3 files!

Use good quality, brand name CD-Rs and DVD discs. Saving a few cents doesn't come close to cost of studio time should there be any problems with the disc. With data discs, make sure the "verification" function is used. By the way, we prefer audio encoded to a data disc, even 16 bit. One of the reasons is that some of the audio capture programs can cut off a tiny bit of the end of a track, thus causing a slight drop-off of sound. If this happens to a track with a usable fade, it then has to be smoothed out or refaded, again, a waste of studio time.

We also invite you send or bring in your media in advance of the session (at least a day or two, or more, preferably) so that we can make sure the files load. This is a no-charge service to make sure you don't have any problems with loading when you come for your session. If you don't do that, your are responsible for any time losses that we incur in trying to load your session. If your media won't load, your mox engineer will have to redo the back-ups so they work in our computer. Please leave enough time in case this happens.

If you include a track sheet (or preferably email it to Andy Krehm), we can load and prep the session in advance. For attended sessions we charge for this but it saves doing it on the day of the session so we can get right into the audio processing stage.

Always bring or send in copies of your mixes as we cannot be held responsible for storing or returning your discs. If you forget to take them at the end of a session and want them sent back, we will be happy to do so but if no request is received, we cannot store them indefinitely. The same goes for unattended sessions. If you wish your discs returned, please ask for them back.

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